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Shipping & Returns
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Last Updated ( Friday, 03 February 2012 )
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SHIPPING
Click the link below to learn about our freight deduction policy as well as our hazardous material policy. We offer various freight deductions based upon product type, quantity and shipping location:
 Freight Deduction Policy
RETURNS
If you receive an order containing defective parts/products or an order with portions missing, you must contact Frigid Fluid Co. or your Frigid sales representative within 45 days of the date of your original invoice to inform the company in order to have the items replaced at no charge. Defective items must be returned to Frigid Fluid Co. within 60 days of the original invoice in order to receive replacements at no charge.
After 60 days, missing or defective parts will be replaced at the originally invoiced price plus freight. A 20% restocking fee will be assessed if the items are returned for credit after 60 days.
This policy does include missing parts on Frigid warranted products, but does not include defective parts on Frigid warranted products. Defective parts under a Frigid warranty will be replaced at no charge for the life of the warranty, but only upon return of the defective parts to Frigid Fluid Co.
The manufacturers' return policies shall apply to all those items that are not manufactured by Frigid Fluid Co.
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Last Updated ( Friday, 03 February 2012 )
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Take advantage of deep discounts on over 130 products in our end of year inventory clearance sale.
Latest News - Frigid Fluid Co.