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FRIGID FLUID COMPANY ASSURES YOUR PRIVACY
Our Commitment to You
Frigid Fluid Company ("FRIGID FLUID") is committed to protecting your privacy. Therefore, keeping your personal information
secure and using it to ensure that you get the very best service are top priorities at frigidfluidco.com. By accessing,
browsing and/or using our Web site, you acknowledge that you have read, understood and agree to be bound by this Privacy
Policy in conjunction with this site's Terms and Conditions.
We use the information we collect about you to process orders and to personalize your experience at our Web site. This
privacy statement discloses the information gathering and privacy practices for our Web site.
What information does FRIGID FLUID collect? How do we use it?
CREATING ACCOUNTS AND ORDERING ONLINE
When you register with our site or place an order for one of our products, we need to know your name, e-mail address, company name, mailing address, telephone number, fax number, credit card number and expiration date, and other personal information. This allows us to process your registration and maximize the benefit you obtain from our Web site.
PROMOTIONS, ONLINE SURVEYS & ANNOUNCEMENTS
If you decide to participate in an online survey, subscribe to an e-mail list or newsletter, enter a contest, or use one of our other promotional features, we may ask for your name, address, e-mail address, and other pertinent information to administer the contest, tabulate survey results, and subscribe you to lists. When we intend to use your personal information, we will tell you in advance.
BROWSING
A visitor to our Web site is not required to reveal any individually identifiable information, such as name, address, or telephone number. However, FRIGID FLUID's Web servers may collect other information - such as information related to the make of a visitor's browser software and the Internet domain name of the location the visitor enters from. Such information helps us diagnose technical problems and manage our site by tracking a visitor's interests. FRIGID FLUID uses this information only in the aggregate, so that we can better serve you.
COOKIES
FRIGID FLUID may also use "cookies" for navigation of our Web site and for customization of information that we may present to you. A "cookie" is a small text file that does not personally identify users, although it does identify a user's computer. "Cookies" do not pose a threat to your computer, and they do not contain viruses. Most Web browsers automatically accept cookies, but you can change this feature in your browser.
How does FRIGID FLUID protect customer information?
- When you register with our site or place an order for one of our products, we use a secure server to protect your sensitive information. The secure server software (SSL) encrypts all information you input before it is sent to us. Customer information is used to process and send order(s), bill credit cards, and to contact the customer when necessary. Unique identifiers are collected for use as account numbers in our record system.
- Information supplied via online order forms and registration forms is used only by FRIGID FLUID.
- FRIGID FLUID does not sell or rent customer lists. However, FRIGID FLUID or its corporate partners and affiliates may contact you to tell you about special services or offers that we feel might be of value to you.
- FRIGID FLUID reserves the right to transfer information as part of a corporate reorganization, consolidation, merger, or the sale or transfer of substantially all of its assets.
- FRIGID FLUID will disclose personal information when required by law or in the good-faith belief that such action is necessary to:
- Comply with a court order or legal process served on FRIGID FLUID;
- Protect and defend the rights or property of FRIGID FLUID or visitors to frigidfluidco.com;
- Identify persons who may be violating the law, the legal notice, or the rights of third parties;
- Cooperate with the investigations of purported unlawful activities;
- Comply with other purposes that FRIGID FLUID believes to serve a legitimate purpose.
Your Information
If you give FRIGID FLUID your contact information over this Web site, and you wish to amend that information or have your name removed from FRIGID FLUID's database, please send an e-mail to webmaster@frigidfluidco.com
Your Consent
By using our Web site, you consent to the collection and use of this information by FRIGID FLUID.
Changes to our Privacy Policy
We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, simply by posting such change, update or modification on our Web site. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Any such change, update or modification will be effective immediately upon posting on the Web site.
Privacy Disclaimer
ALTHOUGH FRIGID FLUID STRIVES TO PROVIDE A SECURE NETWORK FOR ITS USERS, THERE IS NO ABSOLUTE GUARANTEE OF SECURITY WHEN COMMUNICATING VIA THE INTERNET AND THEREFORE NOT ALL PERSONAL IDENTIFYING INFORMATION TRANSMITTED THROUGH THE FRIGID FLUID WEB SITE MAY BE FREE OF UNAUTHORIZED ACCESS. IN THE EVENT OF AN INTERCEPTION OR UNAUTHORIZED ACCESS, FRIGID FLUID SHALL NOT BE RESPONSIBLE FOR ANY DIRECT, INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS) SUFFERED BY A USER IN CONNECTION WITH SUCH INTERCEPTION OR UNAUTHORIZED ACCESS, EVEN IF FRIGID FLUID HAS PREVIOUSLY BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FRIGID FLUID DOES NOT WARRANT, EITHER EXPRESSLY OR IMPLIEDLY, THAT THE INFORMATION PROVIDED BY ANY USER SHALL BE FREE FROM INTERCEPTION OR UNAUTHORIZED ACCESS, AND DOES NOT PROVIDE ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN THE SECURITY OF THE INFORMATION.
IN TRANSMITTING ELECTRONIC COMMUNICATIONS TO FRIGID FLUID, THE USER OF THIS WEB SITE IS REQUESTING THAT FRIGID FLUID SEND INFORMATION TO OR CONTACT THE USER REGARDING OUR PRODUCTS AND/OR SERVICES. FRIGID FLUID WILL MAKE EVERY EFFORT TO ACCOMMODATE REASONABLE REQUESTS FOR INFORMATION PERTAINING TO OUR PRODUCTS AND SERVICES IN A TIMELY MANNER BUT MAKES NO GUARANTEES FOR THE TIMELINESS OF SUCH RESPONSES. THE USER SHOULD BE AWARE THAT FRIGID FLUID IS NOT RESPONSIBLE FOR DELAY, NON-DELIVERY OR NON-RECEIPT OF ANY INFORMATION EXCHANGED BETWEEN FRIGID FLUID AND THE USER OR VICE-VERSA DUE TO INTERNET CONNECTIVITY PROBLEMS, MAN-MADE OR NATURAL DISASTERS, FORCE MAJEURE, COMPUTER MALFUNCTIONS OR INCORRECT CONTACT INFORMATION SUPPLIED BY THE USER.
Your Password and Account Information
You are solely responsible for maintaining the secrecy of your password and/or account-related information.
Child Privacy
We understand the need to protect children's privacy online (we define "children" as minors younger than 13). We do not knowingly collect or use any personal information from children. We do not knowingly allow children to register with us, order our products or services, communicate with us, or use any of our online services. Information that is inadvertently collected from children will be deleted as soon as it is recognized as such.
Other Web Sites
This Web site may contain links to other Web sites. When you use a link to go from this Web site to another Web site, the FRIGID FLUID Terms and Conditions and this Privacy Policy are no longer in effect. Your browsing and interaction on any other Web site, including sites that have a link on or to FRIGID FLUID, is subject to the rules and policies of that site. Be sure to read over those rules and policies before proceeding, as FRIGID FLUID is not responsible for the privacy practices of such Web sites.
Contacting the Web Site
FRIGID FLUID welcomes your questions and comments about privacy. Please send e-mail to webmaster@frigidfluidco.com
Our postal address is:
Frigid Fluid Company
11631 W. Grand Ave.
Northlake, IL 60164
We can be reached via telephone at (800) 621-4719
We can be reached via fax at (708) 836-1247
Last updated on July 14, 2003
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